Shipping Information
EMS Express Shipping
We use EMS SpeedPost shipping as our postal service of choice. It's slightly more expensive than the regular post, but parcels arrive much faster and can their progress from us to you be tracked online - much like with UPS or DHL, but less expensive.
From our years of experience shipping from Hong Kong, we've learnt that EMS is the most reliable and cost-effective shipping service, giving a consistent speed of delivery and a reasonable price.
- Orders are usually shipped within one or two business days from payment, and delivered in 5 to 8 days, counting from the day the order is shipped. Please note this is an average length - your parcel may arrive a little faster, or a little later. At certain times of the year, such as Christmas, delivery may be delayed further as postal services worldwide are slowed down by many more parcels to deliver than usually.
- As soon as your order is shipped, you will receive an e-mail with a tracking number that you can use online to see where your order is while it's being delivered to you.
- If you are looking to track an order which has been shipped already, please click below and insert the tracking number you received in the new browser window which will open.
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Click here to track your shipped order on the EMS Speedpost website. |
Payment Information
We offer three of the most widely accepted forms of payment on the internet:
- Credit Card
- PayPal
- Bank Transfer
We accept Visa, MasterCard, Discover and American Express cards. We use industry-standard SSL security to ensure the safety of your data during all transactions on this website. For more on Secure Shopping at Love My Pearls, please click here.
PayPal is the leading online payment system. It is a convenient, easy to use, and secure way for people and businesses to send and receive money online to buy goods and services.
Creating a PayPal account is fast, and it's free. All you need is an e-mail address and a credit card. It takes about 5 minutes to open your account, after which you can make orders with us and literally thousands of other online retailers such as eBay, Amazon, and many more.
Of course, you can also pay for your order by bank transfer.
Depending on your country and bank, you may have high bank transfer fees to pay when paying by Bank Transfer. These fees are not included in the total price of your order - please make sure you instruct your bank to make a payment for your order total excluding bank fees.
Love My Pearls bank account information
account name:
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Love My Pearls Ltd. |
account number:
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808-428445-838 |
bank address:
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HSBC
1 Queen's Road
Central
Hong Kong |
SWIFT code:
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HSBC HK HHH KH |
IBAN code:
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none |
Please e-mail a copy, photo, or screen capture of your pay slip to support(at)love-my-pearls(dot)com, or fax to +852 29842022, as this will help us speed up the processing of your order.
Oh, and... don't forget to include your order number in the transfer communication! :-)
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